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1.
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Strategic management : total quality and global competition / Michael J. Stahl and David W. Grigsby.
by Stahl, Michael J | Grigsby, David W. Material type:  Book; Format:
print
; Literary form:
Not fiction
Publisher: Cambridge, MA : Blackwell, 1997Availability: Items available for loan: [Call number: HD62.15] (1).
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2.
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Quality management for information and library managers / Peter Brophy and Kate Coulling.
by Brophy, Peter, 1950- | Coulling, Kate | Aslib. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Aldershot, Hampshire, England ; Brookfield, Vt. : Aslib Gower, c1996Availability: Items available for loan: [Call number: Z678 .8 .G7 .B76 1996] (1).
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3.
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Quality management for information and library managers / Peter Brophy and Kate Coulling.
by Brophy, Peter, 1950- | Coulling, Kate | Aslib. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Aldershot, Hampshire, England ; Brookfield, Vt. : Aslib Gower, c1996Availability: Items available for loan: [Call number: Z678.8.G7876.B76 1996] (2).
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4.
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Total quality management / John S. Oakland.
by Oakland, John S. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Oxford : New York, NY : Heinemann Professional Pub. ; Nichols Pub., 1989Availability: Items available for loan: [Call number: TS156 .O24 1989] (1).
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5.
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Principles and practices of organizational performance excellence / T. J. Cartin.
by Cartin, T. J. (Thomas J.), 1924-. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Milwaukee, Wis. : ASQ Quality Press, c1999Availability: Items available for loan: [Call number: HD62 .15 .C37 1998] (1).
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6.
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Managing quality / [edited by] Barrie G. Dale. Integral the supply chain
by FOSTER THOMAS S | Dale, B. G. Edition: 3rd ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: USA Hamilton printing 2007Online access: Contributor biographical information | Publisher description | Table of contents only Availability: Items available for loan: [Call number: HF5415.I57 F67 2007] (1).
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7.
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Quality : a corporate force : managing for excellence / C. Harold Aikens.
by Aikens, C. Harold. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2006Online access: Table of contents Availability: Items available for loan: [Call number: HD62.15 .A35 2006] (1).
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8.
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The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company / Joseph A. Michelli.
by Michelli, Joseph A, 1960-. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: New York : McGraw-Hill, c2008Online access: Table of contents only Availability: Items available for loan: [Call number: HD57.7 .M52 2008] (1).
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9.
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The change agents' handbook : a survival guide for quality improvement champions / David W. Hutton.
by Hutton, David W, 1947-. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Milwaukee, Wis. : ASQC Quality Press, c1994Availability: Items available for loan: [Call number: HD58.8 .H88 1994] (1).
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10.
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Process redesign : the implementation guide for managers / Arthur R. Tenner, Irving J. DeToro.
by Tenner, Arthur R | DeToro, Irving J. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Reading, Mass. : Addison-Wesley Pub., 1997Availability: Items available for loan: [Call number: HD58.87.T46 2000] (2).
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11.
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Process improvement and quality management in the retail industry / Stephen George, Chris Thomas, Arnold Weimerskirch.
by George, Stephen, 1948- | Thomas, Chris, 1956- | Weimerskirch, Arnold, 1936-. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Hoboken, N.J. : Wiley, c2006Online access: Table of contents only | Publisher description Availability: Items available for loan: [Call number: HD62.15 .G462 2006] (1).
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12.
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Reducedeffort changeover : the lean way to quickly reduce changeover downtime / Ron Heiskell.
by Heiskell, Ron [author.]. Edition: Second edition.Material type: Book; Format:
available online
 ; Literary form:
Not fiction
Publisher: New York : Routledge : Productivity Press, 2020Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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13.
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Continuous Improvement in Higher Education [electronic resource] : How to Begin Your Lean Journey.
by Slykhuis, Bonnie. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: New York : Productivity Press, 2019Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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14.
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Routines for results : a quick-reference guidebook of end-to-end solutions to solidify your small business / Chris Hook, Ryan Burge, James Bagg.
by Hook, Chris [author.] | Bagg, James [author.] | Burge, Ryan C [author.]. Material type: Book; Literary form:
Not fiction
Publisher: Boca Raton, FL : CRC Press, 2018Online access: Click here to view. Availability: No items available
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15.
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Lean Six Sigma for the office : integrating customer experience for enhanced productivity / James W. Martin.
by Martin, James W. (James William), 1952- [author.]. Edition: Second edition.Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: New York : Productivity Press, 2021Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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16.
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Validating a best practice : a tool for improvement and benchmarking / Yves Van Nuland, Grace L. Dufy.
by Van Nuland, Yves [author.] | Duffy, Grace L [author.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: New York, NY : Routledge/Productivity Press, 2021Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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17.
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Hearing the voice of the shingo principles : creating sustainable cultures of enterprise excellence / by Robert Derald Miller.
by Derald Miller, Robert [author.] | Taylor and Francis. Edition: First edition.Material type: Book; Literary form:
Not fiction
Publisher: Boca Raton, FL : Productivity Press, an imprint of Taylor and Francis, 2018Online access: Click here to view. Availability: No items available
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18.
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A magnificent journey to excellence : sixteen years of Six Sigma at Cummins, Inc / George K. Strodtbeck III, Mohan Tatikonda.
by Strodtbeck, George K, 1954- [author.] | Tatikonda, Mohan [author.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: New York : Productivity Press, 2019Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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19.
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Total quality management (TQM) : principles, methods, and applications / Sunil Luthra, Dixit Garg, Ashish Agarwal and Sachin K. Mangla.
by Luthra, Sunil [author.] | Garg, Dixit [author.] | Agarwal, Ashish [author.] | Mangla, Sachin K [author.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Boca Raton : CRC Press, 2020Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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20.
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Quality management in oil and gas projects / Abdul Razzak Rumane.
by Rumane, Abdul Razzak [author.]. Edition: First edition.Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Boca Raton, FL : CRC Press/Taylor & Francis Group, LLC, 2021Copyright date: ©2021Online access: Taylor & Francis | OCLC metadata license agreement Availability: No items available
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