Quality : a corporate force : managing for excellence / C. Harold Aikens.
By: Aikens, C. Harold
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Material type: 
BookPublisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2006Description: xx, 428 p. : ill. ; 24 cm.ISBN: 0131197576.Subject(s): Total quality management | Quality control | Quality assurance | Six sigma (Quality control standard)Online resources: Table of contents | Item type | Current location | Collection | Call number | Status | Notes | Date due | Item holds |
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General Circulation Books
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Non-fiction | HD62.15 .A35 2006 (Browse shelf) | Available | E.G |
Includes bibliographical references and indexes.
Introduction to quality : the fundamentals -- The pursuit of quality through systems thinking : a business imperative -- The pursuit of quality through strategy -- Managing for quality : organization, leadership, and decision-making -- Managing for quality : accountability and implementation -- Managing for quality : the human element -- Understanding process behavior : tools for problem solving and decision making -- Statistical process control -- Six-Sigma and continuous improvement -- Materials management : supplier selection and certification, and the procurement cycle.
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