Aikens, C. Harold.
Quality : a corporate force : managing for excellence / C. Harold Aikens. - Upper Saddle River, N.J. : Pearson/Prentice Hall, c2006. - xx, 428 p. : ill. ; 24 cm.
Includes bibliographical references and indexes.
Introduction to quality : the fundamentals -- The pursuit of quality through systems thinking : a business imperative -- The pursuit of quality through strategy -- Managing for quality : organization, leadership, and decision-making -- Managing for quality : accountability and implementation -- Managing for quality : the human element -- Understanding process behavior : tools for problem solving and decision making -- Statistical process control -- Six-Sigma and continuous improvement -- Materials management : supplier selection and certification, and the procurement cycle.
0131197576
2005013503
Total quality management.
Quality control.
Quality assurance.
Six sigma (Quality control standard)
HD62.15 / .A35 2006
Quality : a corporate force : managing for excellence / C. Harold Aikens. - Upper Saddle River, N.J. : Pearson/Prentice Hall, c2006. - xx, 428 p. : ill. ; 24 cm.
Includes bibliographical references and indexes.
Introduction to quality : the fundamentals -- The pursuit of quality through systems thinking : a business imperative -- The pursuit of quality through strategy -- Managing for quality : organization, leadership, and decision-making -- Managing for quality : accountability and implementation -- Managing for quality : the human element -- Understanding process behavior : tools for problem solving and decision making -- Statistical process control -- Six-Sigma and continuous improvement -- Materials management : supplier selection and certification, and the procurement cycle.
0131197576
2005013503
Total quality management.
Quality control.
Quality assurance.
Six sigma (Quality control standard)
HD62.15 / .A35 2006