Managing customer service / Jenny Hayes and Frances Dredge.
By: Hayes, Jenny
.
Contributor(s): Dredge, Frances.
Material type: 
BookPublisher: Aldershot, Hampshire, England : Gower, c1998Description: xii, 169 p. ; 24 cm.ISBN: 0566080052.Subject(s): Customer servicesDDC classification: 658.8/12 Online resources: Table of contents
| Item type | Current location | Collection | Call number | Status | Notes | Date due | Item holds |
|---|---|---|---|---|---|---|---|
General Circulation Books
|
General Stacks | Non-fiction | HF5415 .5 .H387 1998 (Browse shelf) | Available | P.K |
Total holds: 0
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