Addy, Rob.
Effective IT Service Management To ITIL and Beyond! / [electronic resource] : by Rob Addy. - Berlin, Heidelberg : Springer Berlin Heidelberg, 2007. - digital.
9783540731986
10.1007/978-3-540-73198-6 doi
Computer science.
Software engineering.
Information Systems.
Technology.
Management information systems.
Computer Science.
Management of Computing and Information Systems.
Technology Management.
Software Engineering.
Business Information Systems.
QA76.9.M3
005.74
Effective IT Service Management To ITIL and Beyond! / [electronic resource] : by Rob Addy. - Berlin, Heidelberg : Springer Berlin Heidelberg, 2007. - digital.
9783540731986
10.1007/978-3-540-73198-6 doi
Computer science.
Software engineering.
Information Systems.
Technology.
Management information systems.
Computer Science.
Management of Computing and Information Systems.
Technology Management.
Software Engineering.
Business Information Systems.
QA76.9.M3
005.74