Biazzo, Stefano.
Performance Measurement with the Balanced Scorecard A Practical Approach to Implementation within SMEs / [electronic resource] : by Stefano Biazzo, Patrizia Garengo. - X, 133p. 59 illus. online resource. - SpringerBriefs in Business ; 6 . - SpringerBriefs in Business ; 6 .
Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a “management dashboard” to serve as a navigational aid. A dashboard to show – with as few distortions as possible – the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment.
9783642247613
10.1007/978-3-642-24761-3 doi
Economics.
Auditing.
Economics/Management Science.
Human Resource Management.
Accounting/Auditing.
Business Strategy/Leadership.
HF5549-5549.5
658.3
Performance Measurement with the Balanced Scorecard A Practical Approach to Implementation within SMEs / [electronic resource] : by Stefano Biazzo, Patrizia Garengo. - X, 133p. 59 illus. online resource. - SpringerBriefs in Business ; 6 . - SpringerBriefs in Business ; 6 .
Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a “management dashboard” to serve as a navigational aid. A dashboard to show – with as few distortions as possible – the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment.
9783642247613
10.1007/978-3-642-24761-3 doi
Economics.
Auditing.
Economics/Management Science.
Human Resource Management.
Accounting/Auditing.
Business Strategy/Leadership.
HF5549-5549.5
658.3