Long, John O.
ITIL® 2011 At a Glance [electronic resource] / by John O. Long. - VIII, 95 p. 74 illus. online resource. - SpringerBriefs in Computer Science, 2191-5768 . - SpringerBriefs in Computer Science, .
Introduction -- List of ITIL Processes -- Service Strategy -- Service Design -- Service Transition -- Service Operation -- Continual Service Improvement.
none
9781461438977
10.1007/978-1-4614-3897-7 doi
Computer science.
Information Systems.
Industrial management.
Computer Science.
Models and Principles.
Management of Computing and Information Systems.
Innovation/Technology Management.
Management/Business for Professionals.
QA75.5-76.95
005.743
ITIL® 2011 At a Glance [electronic resource] / by John O. Long. - VIII, 95 p. 74 illus. online resource. - SpringerBriefs in Computer Science, 2191-5768 . - SpringerBriefs in Computer Science, .
Introduction -- List of ITIL Processes -- Service Strategy -- Service Design -- Service Transition -- Service Operation -- Continual Service Improvement.
none
9781461438977
10.1007/978-1-4614-3897-7 doi
Computer science.
Information Systems.
Industrial management.
Computer Science.
Models and Principles.
Management of Computing and Information Systems.
Innovation/Technology Management.
Management/Business for Professionals.
QA75.5-76.95
005.743