| 000 | 00566nam a2200229 4500 | ||
|---|---|---|---|
| 008 | 110906s9999 xx 000 0 und d | ||
| 020 | _a0-256-08240-5 | ||
| 020 | _a(paper back): | ||
| 082 | 0 | 0 | _a5 sch |
| 082 | 0 | 0 | _a658 |
| 100 | 0 | _aschonberger, | |
| 245 | 1 | 0 |
_aoperations management:improving customer service: _crichard; |
| 250 | _a4 | ||
| 260 |
_ausa: _birwin _c1991, |
||
| 300 | _a926, | ||
| 300 |
_axvii. _c23 |
||
| 500 | _ano index | ||
| 504 | _a | ||
| 504 | _aincludes references | ||
| 600 | 1 | 0 |
_aj _xmutiple authors |
| 650 | 0 | _aproduction management | |
| 999 |
_c48342 _d48342 |
||