| 000 | 00993pam a2200277 a 4500 | ||
|---|---|---|---|
| 001 | 1999043 | ||
| 005 | 20130515015250.0 | ||
| 008 | 900724s1991 ilua b 001 0 eng | ||
| 010 | _a 90044669 | ||
| 020 | _a0256098816 (International ed. : pbk.) | ||
| 020 | _a0256082405 | ||
| 040 |
_aDLC _cDLC _dDLC |
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| 050 | 0 | 0 |
_aTS155 _b.S3244 1991 |
| 082 | 0 | 0 |
_a658.5 _220 |
| 100 | 1 |
_aSchonberger, Richard. _9402 |
|
| 245 | 0 | 0 |
_aOperations management : _bimproving customer service / _cRichard J. Schonberger, Edward M. Knod, Jr. |
| 250 | _a4th ed., International student ed. | ||
| 260 |
_aHomewood, IL : _bIrwin, _cc1991. |
||
| 300 |
_axvii, 926 p. : _bill. ; _c23 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aProduction management. _9403 |
|
| 700 | 1 |
_aKnod, Edward M. _9404 |
|
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f19 _gy-gencatlg |
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| 942 |
_2lcc _cBK _hTS155 |
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| 999 |
_c43654 _d43654 |
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