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| 008 | 111112s9999 xx 000 0 und d | ||
| 020 | _a0-7506-5677-8 | ||
| 020 | _ahard cover | ||
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_aHF5415.5 _b.K56 2003 |
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| 100 | 1 |
_aKnox Simon _93953 |
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| 245 | 1 | 0 |
_aCustomer relationship management: _bperspectives from the marketplace/ _cSimon Knox, Stan maklan, Adrian Payne, Joe Peppard, Lynette Ryals. |
| 260 |
_aOxford : _bButterworths _c2003. |
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| 300 |
_axvi, 302p.; _c24 cm. |
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| 650 | 0 |
_acustomer relationship _xmarketing _924549 |
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_2lcc _cBK _hHF5415.5 |
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_c37753 _d37753 |
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