000 nam a22 7a 4500
999 _c131841
_d131841
008 230531b xxu||||| |||| 00| 0 eng d
020 _a9781422103227
050 _aHF5718.3
_b.W78 2006
100 _aJohn Clayton
_d 2006
_952360
245 _aWritten communications that inform and influence.
_cJohn Clayton
260 _aBoston, Mass.
_b Harvard Business School Press
_c2006.
300 _avii,
_b175 p
_c22 cm.
942 _2lcc
_cBK