000 05261cam a22005658i 4500
001 9780429465093
003 FlBoTFG
005 20220509193131.0
006 m o d
007 cr |||||||||||
008 190304s2019 onc ob 001 0 eng
040 _aOCoLC-P
_beng
_erda
_cOCoLC-P
020 _a0429465092
020 _a9780429877582
_q(electronic bk. : Mobipocket)
020 _a0429877587
_q(electronic bk. : Mobipocket)
020 _a9780429877599
_q(electronic bk. : EPUB)
020 _a0429877595
_q(electronic bk. : EPUB)
020 _a9780429877605
_q(electronic bk. : PDF)
020 _a0429877609
_q(electronic bk. : PDF)
020 _a9780429465093
_q(electronic bk.)
020 _z9781771887311 (hardcover : alk. paper)
035 _a(OCoLC)1088723803
035 _a(OCoLC-P)1088723803
050 1 0 _aHD5716.T64
072 7 _aBUS
_x030000
_2bisacsh
072 7 _aBUS
_x038000
_2bisacsh
072 7 _aBUS
_x081000
_2bisacsh
072 7 _aKNSJ
_2bicssc
082 0 0 _a331.7/6191
_223
100 1 _aElshaer, Abdallah M.,
_eauthor.
245 1 0 _aLabor in the tourism and hospitality industry :
_bskills, ethics, issues, and rights /
_cAbdallah M. Elshaer, Asmaa M. Marzouk.
264 1 _aOakville, ON ;
_aPalm Bay, Florida :
_bApple Academic Press,
_c2019.
300 _a1 online resource
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bn
_2rdamedia
338 _aonline resource
_bnc
_2rdacarrier
490 1 _aAdvances in hospitality and tourism book series
505 0 _aThe significance of the tourism and hospitality industry in employment creation -- A critical analysis of labor supply and demand in the tourism and hospitality industries -- Labor skills and training in the tourism and hospitality industry -- Labor shortage in the tourism and hospitality industry -- Ethics in the tourism and hospitality industry -- Labor ethics and social responsibility in the tourism and hospitality industry -- Labor turnover in the tourism and hospitality industry -- Tourism and seasonality -- The high vulnerability of the tourism industry to risks and emergencies -- Low wages and overdependence on tipping -- Workforce diversity in the tourism and hospitality industry -- Technological change resistance -- Labor discrimination -- Labor trafficking in the tourism and hospitality industry -- Social justice, human rights, and labor rights.
520 _a"An organization's workforce is arguably the greatest asset of any organization, and the tourism and hospitality is an extremely labor-intensive industry. It is heavily dependent on the human factor to ensure delivery and quality products and services. This volume, Labor in the Tourism and Hospitality Industry: Skills, Ethics, Issues, and Rights, takes an in-depth look at workforce issues in the tourism and hospitality industry, focusing on labor skills, ethics, rights, and more. It examines manpower planning beyond forecasting estimates to include investigative techniques in a way that offers insight for economic planning in both tourism and tourism education. It also specifically covers the importance of ethics in the workplace and labor rights. The authors use economic, sociological, and psychological analysis and take a pragmatic stance on the challenges of the workforce. The authors look at the specifics of the labor market of the tourism and hospitality industry, discussing the current status of the industry's organizations and how they are suffering labor shortages (qualitative or quantitative) and constant turnover--resulting in significant costs to organizations. Research has found that to labor shortages and turnover coincide with HRM policies and practices that seem to ignore the labor rights of workers. Topics such as low wages and overdependence on tipping, workforce diversity, technological change resistance, employee turnover, seasonality issues, and more are examined. The volume also provides a section on labor rights in the tourism and hospitality industry, which looks at labor trafficking and issues in social justice, human rights, and labor rights. The volume offers readers, whether they are students, managers, planners, or educationalists, an in-depth understanding of tourism employment as a whole and in its specifics. It provides managers and employers with an understanding of the human resource management skills they must cultivate. Additionally, professional senior human resources practitioners in the tourism industries will benefit from the holistic view of the labor market."--
_cProvided by publisher.
588 _aOCLC-licensed vendor bibliographic record.
650 0 _aTourism
_xEmployees
_xSupply and demand.
650 0 _aHospitality industry
_xEmployees
_xSupply and demand.
650 0 _aLabor turnover.
650 0 _aEmployee rights.
650 7 _aBUSINESS & ECONOMICS / Human Resources & Personnel Management
_2bisacsh
650 7 _aBUSINESS & ECONOMICS / Labor
_2bisacsh
650 7 _aBUSINESS & ECONOMICS / Industries / Hospitality, Travel & Tourism
_2bisacsh
700 1 _aMarzouk, Asmaa M.,
_eauthor.
856 4 0 _3Taylor & Francis
_uhttps://www.taylorfrancis.com/books/9780429465093
856 4 2 _3OCLC metadata license agreement
_uhttp://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
999 _c130555
_d130555