000 03169cam a2200517 i 4500
001 9781351233316
003 FlBoTFG
005 20220509193119.0
006 m o d
007 cr |||||||||||
008 200203t20202020enka ob 001 0 eng
040 _aOCoLC-P
_beng
_erda
_cOCoLC-P
020 _a9781351233316
_qelectronic book
020 _a1351233319
_qelectronic book
020 _a9781351233293
_qelectronic book
020 _a1351233297
_qelectronic book
020 _a9781351233309
_qelectronic book
020 _a1351233300
_qelectronic book
020 _a9781351233286
_qelectronic book
020 _a1351233289
_qelectronic book
020 _z9780815378013
_qhardcover
020 _z9780815378020
_qpaperback
035 _a(OCoLC)1140376811
035 _a(OCoLC-P)1140376811
050 0 4 _aTX911.3.M27
_bS954 2020
072 7 _aBUS
_x081000
_2bisacsh
072 7 _aKNSH
_2bicssc
082 0 0 _a338.4/791068
_223
100 1 _aSzende, Peter,
_eauthor.
245 1 0 _aHuman resource management in hospitality cases /
_cPeter Szende, Suzanne Markham Bagnera, Danielle Clark Cole.
264 1 _aAbingdon, Oxon ;
_aNew York, NY :
_bRoutledge,
_c2020.
264 4 _c©2020
300 _a1 online resource (xxviii, 279 pages) :
_billustrations
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
520 _a"Human Resource Management in Hospitality Cases adopts a practical case-based approach to develop critical thinking and problem-solving skills in future hospitality managers. Using tried-and-tested real-life scenarios, this book thoroughly prepares hospitality students for a career in the field. Chapters are comprised of 75 short vignettes, split into 9 sections that reflect and cover the primary challenges facing hospitality managers on a daily basis including; leadership credibility, building and managing employee performance, managing a diverse workforce, dealing with problem behaviours and many others, all contextualised within the hospitality industry. With a main 'think point' and series of questions for each case, the book is a highly insightful and engaging read. Suggested answers and solutions to the questions can be found within the extensive online resources that complement the book. Each section is also contextualised and theorised with an additional reading section, organised by key concept. This book will be essential for all students of hospitality and an invaluable resource for current practitioners in the field as well"--
_cProvided by publisher.
588 _aOCLC-licensed vendor bibliographic record.
650 0 _aHospitality industry
_xManagement
_vCase studies.
650 0 _aCritical thinking
_vCase studies.
650 0 _aPersonnel management
_xCase studies.
650 7 _aBUSINESS & ECONOMICS / Industries / Hospitality, Travel & Tourism
_2bisacsh
700 1 _aBagnera, Suzanne Markham,
_eauthor.
700 1 _aCole, Danielle Clark,
_eauthor.
856 4 0 _3Taylor & Francis
_uhttps://www.taylorfrancis.com/books/9781351233316
856 4 2 _3OCLC metadata license agreement
_uhttp://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
999 _c130148
_d130148