000			04206cam a2200301 a 4500
999			_c125352 _d125352
001			16059444
003			KEPU
005			20220217112208.0
008			100119s2010 nyua b 101 0 eng
010			_a 2010000229
020			_a9781555706807 (alk. paper)
020			_a1555706800 (alk. paper)
035			_a(OCoLC)ocn501320671
040			_aDLC _cTUK _dYDX _dCDX _dBWX _dYDXCP _dDLC
050	0	0	_aZ711 _b.R44 2010
245	0	0	_aReference renaissance : _bcurrent and future trends / _cedited by Marie L. Radford and R. David Lankes.
260			_aNew York : _bNeal-Schuman Publishers, _cc2010.
300			_axvi, 312 p. : _bill. ; _c23 cm.
500			_aChapters updated from original presentations at the Reference Renaissance: Current and Future Trends conference, sponsored by the Bibliographical Center for Research of Aurora, Colorado, and Reference and User Services Association, a Division of the American Library Association, August 4-5, 2008.
504			_aIncludes bibliographical references and index.
505	0		_aReference in the age of Wikipedia, or not-- / David W. Lewis, keynote speaker -- Theory meets practice : educators and directors talk / Plenary Panel ; remarks by R. David Lankes ... [et al.] -- Getting better all the time : improving communication and accuracy in virtual reference / Marie L. Radford and Lynn Silipigni Connaway -- Balance of power and negotiation of meaning in virtual reference learning environments / Mary Kickham-Samy -- Giving users options for chat reference : effects of QuestionPoint's instant message widget on chat traffic / Virginia Cole -- Unconscious cognition in the genesis of reference queries / Glynn Harmon and Lynn Westbrook -- Systems-centered versus user-centered librarianship : a cognitive sociological view / Hannah Kwon -- Reference librarians' personal theories of practice : a new approach to studying reference service / Amy VanScoy -- New route to an old resource : facilitating access to library research guides for the self-serve generation / Stephanie Alexander, Jennifer Gerke, and Kathryn Lage -- Meeting user's needs through new reference service models / Kay Ann Cassell -- Apples and oranges : creating a hybrid virtual reference service with proprietary chat reference software and free instant messaging services / Lorrie Evans, Nina McHale, and Karen Sobel -- California's AskNow law librarian service / Ralph Stahlberg and Mary Pinard -- Expanding service and enhancing learning : preliminary report on a novel virtual reference collaboration / Andrea Wright and Feili Tu -- You virtually can't miss us : harnessing virtual tools to enhance the quality of our reference services / Judy Ng, Ivy Lee Huey Shin, and Yit Chin Chuan -- Google 2.0 : benefits and burdens / Wayne Bivens-Tatum -- Stayin' alive in the Google age : adding custom search engines for better Internet results / Lilia Murray -- Innovations from the inside out / Lisa A. Ancelet and Lorin Flores Fisher -- Neoreference : looking for new models in response to disjunctive change / Susan Beatty and Helen Clarke -- Drawing in the community for reference services at Wilkinson Public Library in Telluride, Colorado / Sarah Lawton -- You bought it, now sell it : creating a reference renaissance in the public library by marketing collections and services / Bernadine Goldman, Lizzie Eastwood, and Karen Long -- Utilizing new staff training initiatives to develop and implement reference competencies at the University of Nevada, Las Vegas libraries / Victoria Nozero and Sidney Lowe -- Reference training through a co-mentoring program / Louise Klusek and Christopher Tuthill.
650		0	_aReference services (Libraries) _vCongresses. _950026
650		0	_aElectronic reference services (Libraries) _vCongresses. _950027
650		0	_aInternet in library reference services _vCongresses. _950028
700	1		_aRadford, Marie L. _950029
700	1		_aLankes, R. David, _d1970- _950030
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2lcc _cBK