000 01221cam a22002894a 4500
999 _c120716
_d120716
001 15090972
003 KEPU
005 20200124122016.0
008 071123s2009 maua b 001 0 eng
010 _a 2007048154
020 _a9780073380995 (alk. paper)
020 _a0073380997 (alk. paper)
040 _aDLC
_cDLC
_dDLC
050 0 0 _aHF5438.25
_b.F86 2009
082 0 0 _222
100 1 _aFutrell, Charles.
_941898
245 1 0 _aABC's of relationship selling through service /
_cCharles M. Futrell.
250 _a10th ed.
260 _aBoston :
_bMcGraw-Hill Irwin,
_cc2009.
300 _axxxii, 524 p. :
_bill. ;
_c26 cm.
500 _aIncludes index.
504 _aIncludes bibliographical references (p. 512-515) and index.
650 0 _aSelling.
_911203
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/enhancements/fy0808/2007048154-d.html
856 4 1 _3Table of contents only
_uhttp://www.loc.gov/catdir/enhancements/fy0808/2007048154-t.html
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _2lcc
_cBK
_hHF5438.25
_i.F86 2009