| 000 | 01221cam a22002894a 4500 | ||
|---|---|---|---|
| 999 |
_c120235 _d120235 |
||
| 001 | 15090972 | ||
| 003 | KEPU | ||
| 005 | 20191129120759.0 | ||
| 008 | 071123s2009 maua b 001 0 eng | ||
| 010 | _a 2007048154 | ||
| 020 | _a9780073380995 (alk. paper) | ||
| 020 | _a0073380997 (alk. paper) | ||
| 040 |
_aDLC _cTUK _dDLC |
||
| 050 | 0 | 0 |
_aHF5438.25 _b.F88 2009 |
| 100 | 1 |
_aFutrell, Charles. _941898 |
|
| 245 | 1 | 0 |
_aABC's of relationship selling through service / _cCharles M. Futrell. |
| 250 | _a10th ed. | ||
| 260 |
_aBoston : _bMcGraw-Hill Irwin, _c2009. |
||
| 300 |
_axxxii, 524 p. : _bill. ; _c26 cm. |
||
| 500 | _aIncludes index. | ||
| 504 | _aIncludes bibliographical references (p. 512-515) and index. | ||
| 650 | 0 |
_aSelling. _911203 |
|
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy0808/2007048154-d.html |
| 856 | 4 | 1 |
_3Table of contents only _uhttp://www.loc.gov/catdir/enhancements/fy0808/2007048154-t.html |
| 906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
||
| 942 |
_2lcc _cBK |
||