000 nam a22 7a 4500
999 _c119499
_d119499
008 191031b xxu||||| |||| 00| 0 eng d
020 _a10-0-07-069747-7
050 _aHF5438.25
_b.F88 2009
100 _d2009
_933084
245 _aABC's of relationship selling through service
_cCharles M. Futrell, Mark Valvasori
_hBook
250 _bFourth Canadian Edition
260 _bMcGraw-Hill Ryerson Limited
_c2009
300 _a250p
_bill;
_c28cm
942 _2lcc
_cBK