000 05168nam a22005415i 4500
001 978-3-642-14319-9
003 DE-He213
005 20140220084542.0
007 cr nn 008mamaa
008 100721s2010 gw | s |||| 0|eng d
020 _a9783642143199
_9978-3-642-14319-9
024 7 _a10.1007/978-3-642-14319-9
_2doi
050 4 _aHF54.5-54.56
072 7 _aKJQ
_2bicssc
072 7 _aUF
_2bicssc
072 7 _aBUS083000
_2bisacsh
072 7 _aCOM039000
_2bisacsh
082 0 4 _a650
_223
100 1 _aMorin, Jean-Henry.
_eeditor.
245 1 0 _aExploring Services Science
_h[electronic resource] :
_bFirst International Conference , IESS 2010, Geneva, Switzerland, February 17-19, 2010. Revised Papers /
_cedited by Jean-Henry Morin, Jolita Ralyté, Mehdi Snene.
264 1 _aBerlin, Heidelberg :
_bSpringer Berlin Heidelberg,
_c2010.
300 _aXI, 301p. 78 illus.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aLecture Notes in Business Information Processing,
_x1865-1348 ;
_v53
505 0 _aTowards a Model for Measuring Customer Intimacy in B2B Services -- Usage-Centered Design of Adaptable Visualization Services: Application to Cooperation Support Services System in the AEC Sector -- From End-User’s Requirements to Web Services Retrieval: A Semantic and Intention-Driven Approach -- Lean Manufacturing in Public Services: Prospects for Value Creation -- Determinants of Continuance Intention towards Self-service Innovation: A Case of Electronic Government Services -- A Service Science and Engineering Approach to Public Information Services in Exceptional Situations - Examples from Transport -- Service Portfolio Design for Service Innovation Management: The Case of a Luxemburgish Research and Technology Organization -- Definition of a Description Language for Business Service Decomposition -- Can Software Architecture Review Methods Apply to Service Design? -- Framework for Design Research in Health and Care Services -- Towards an Ontology-Based Approach for Creating Sustainable Services -- Systemic Service Design: Aligning Value and Implementation -- A Framework for Developing a Co-design Environment for e-Business Applications -- On Service Systems – By Definition of Elementary Concepts towards the Sound Theory of Service Science -- A Conceptual Framework for Service Modelling in a Network of Service Systems -- Services Design for People -- Life Cycle of Virtualized Service Resource in BIRIS Environment -- A Conceptual Model of Service Exchange in Service-Dominant Logic -- Think Large, Act Small: An Approach to Web Services for Embedded Systems Based on the OSGi Framework -- Value Co-creation and Customer-Driven Innovation in Social Networking Systems -- e-Profile Management as a Basic Horizontal Service for the Creation of Specialized e-Services -- Febos: A Service-Oriented System for Collaborative Music Creation -- Compliance in e-Government Service Engineering: State-of-the-Art -- Customer Lifetime Value under Complex Contract Structures -- Total Cost of Service Life: The Need for Decision Support in Selecting, Comparing and Orchestrating Services -- A Cross Disciplinary Approach to Analyze the Effects of Digitalized Service Implementation -- Towards a Unifying Process Framework for Services Knowledge Management.
520 _aThis book contains the refereed post-proceedings of the First International Conference on Exploring Services Science (IESS) in Geneva, Switzerland, in February 2010. The goal of the conference was to build upon the growing community to further study and understand this emerging discipline, which leverages methods, results and knowledge stemming from management, social and cognitive science, law, ethics, economics, and computer science towards the development of own concepts, methods, techniques and approaches and thus creating the basis for the production of transdisciplinary results. The 19 full and 8 short papers accepted for IESS were selected from 42 submissions and cover a wide spectrum of issues related to service design, service creation, service composition, service management, and service networks as well as their applications in businesses and public administration.
650 0 _aEconomics.
650 0 _aSoftware engineering.
650 0 _aInformation systems.
650 0 _aManagement information systems.
650 1 4 _aEconomics/Management Science.
650 2 4 _aBusiness Information Systems.
650 2 4 _aComputer Appl. in Administrative Data Processing.
650 2 4 _aInformation Systems Applications (incl.Internet).
650 2 4 _aSoftware Engineering.
700 1 _aRalyté, Jolita.
_eeditor.
700 1 _aSnene, Mehdi.
_eeditor.
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9783642143182
830 0 _aLecture Notes in Business Information Processing,
_x1865-1348 ;
_v53
856 4 0 _uhttp://dx.doi.org/10.1007/978-3-642-14319-9
912 _aZDB-2-SCS
999 _c112451
_d112451