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001 978-94-6209-116-0
003 DE-He213
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008 130220s2012 ne | s |||| 0|eng d
020 _a9789462091160
_9978-94-6209-116-0
024 7 _a10.1007/978-94-6209-116-0
_2doi
050 4 _aL1-991
072 7 _aJN
_2bicssc
072 7 _aEDU000000
_2bisacsh
082 0 4 _a370
_223
100 1 _aMoskowitz, Bette Ann.
_eauthor.
245 1 4 _aThe Room at the End of the Hall
_h[electronic resource] :
_bAn Ombudsman’s Notebook /
_cby Bette Ann Moskowitz.
264 1 _aRotterdam :
_bSensePublishers :
_bImprint: SensePublishers,
_c2012.
300 _bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aTransgressions, Cultural Studies and Education ;
_v92
520 _aIn this first person narrative, Bette Ann Moskowitz tells what it is like to be a volunteer long-term care ombudsman, and how, with thirty-six hours of training, she entered the unfamiliar world of a nursing home to advocate for its almost-three hundred residents. She brings the reader along as she learns the ropes, makes mistakes and meets tragic and beautiful people struggling for their lives. When she becomes assistant coordinator of the program, she gets an even broader view of institutional life, advocacy, and old age. Problems are big and small: a man discharged for having a sexual relationship with a fellow resident; residents not getting evening snacks; an intelligent resident with mental health problems fighting to be a partner in her own care. Author of DO I KNOW YOU? A Family's Journey Through Aging and Alzheimer's, Moskowitz says advocating for the old and disabled in long-term care can be a transgressive act. "We often oppose the authorities by standing up for the one with two different shoes against the Suits. Sometimes we don't know enough. We have access, but little power. Yet, an ombudsman may be the only thing standing between the resident and disaster." In addition to shedding light on this unheralded and important volunteer health care worker, THE ROOM AT THE END OF THE HALL raises questions about how America and Americans go about the business of old age, and how old age itself is changing as the baby boomer generation enters it.
650 0 _aEducation.
650 1 4 _aEducation.
650 2 4 _aEducation (general).
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
830 0 _aTransgressions, Cultural Studies and Education ;
_v92
856 4 0 _uhttp://dx.doi.org/10.1007/978-94-6209-116-0
912 _aZDB-2-SHU
999 _c104994
_d104994