000			02207nam a22004455i 4500
001			978-3-8349-7159-3
003			DE-He213
005			20140220083333.0
007			cr nn 008mamaa
008			111102s2012 gw | s |||| 0|eng d
020			_a9783834971593 _9978-3-8349-7159-3
024	7		_a10.1007/978-3-8349-7159-3 _2doi
050		4	_aHF5410-5417.5
072		7	_aKJS _2bicssc
072		7	_aKJSM _2bicssc
072		7	_aBUS043000 _2bisacsh
082	0	4	_a658.8 _223
100	1		_aPapathanassis, Alexis. _eeditor.
245	1	0	_aCruise Management _h[electronic resource] : _bInformation and Decision Support Systems / _cedited by Alexis Papathanassis, Michael H. Breitner, Cornelia Schoen, Nadine Guhr.
264		1	_aWiesbaden : _bGabler Verlag, _c2012.
300			_aXI, 249p. 51 illus., 1 illus. in color. _bonline resource.
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
347			_atext file _bPDF _2rda
520			_aIncreasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators’ back-offices and for cruisers’ consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume.
650		0	_aEconomics.
650		0	_aMarketing.
650	1	4	_aEconomics/Management Science.
650	2	4	_aMarketing.
700	1		_aBreitner, Michael H. _eeditor.
700	1		_aSchoen, Cornelia. _eeditor.
700	1		_aGuhr, Nadine. _eeditor.
710	2		_aSpringerLink (Online service)
773	0		_tSpringer eBooks
776	0	8	_iPrinted edition: _z9783834932723
856	4	0	_uhttp://dx.doi.org/10.1007/978-3-8349-7159-3
912			_aZDB-2-SBE
999			_c104023 _d104023