| 000 | 01816nam a22004935i 4500 | ||
|---|---|---|---|
| 001 | 978-1-4614-3897-7 | ||
| 003 | DE-He213 | ||
| 005 | 20140220083249.0 | ||
| 007 | cr nn 008mamaa | ||
| 008 | 120630s2012 xxu| s |||| 0|eng d | ||
| 020 |
_a9781461438977 _9978-1-4614-3897-7 |
||
| 024 | 7 |
_a10.1007/978-1-4614-3897-7 _2doi |
|
| 050 | 4 | _aQA75.5-76.95 | |
| 072 | 7 |
_aUY _2bicssc |
|
| 072 | 7 |
_aCOM069000 _2bisacsh |
|
| 072 | 7 |
_aCOM032000 _2bisacsh |
|
| 082 | 0 | 4 |
_a005.743 _223 |
| 100 | 1 |
_aLong, John O. _eauthor. |
|
| 245 | 1 | 0 |
_aITIL® 2011 At a Glance _h[electronic resource] / _cby John O. Long. |
| 264 | 1 |
_aNew York, NY : _bSpringer New York : _bImprint: Springer, _c2012. |
|
| 300 |
_aVIII, 95 p. 74 illus. _bonline resource. |
||
| 336 |
_atext _btxt _2rdacontent |
||
| 337 |
_acomputer _bc _2rdamedia |
||
| 338 |
_aonline resource _bcr _2rdacarrier |
||
| 347 |
_atext file _bPDF _2rda |
||
| 490 | 1 |
_aSpringerBriefs in Computer Science, _x2191-5768 |
|
| 505 | 0 | _aIntroduction -- List of ITIL Processes -- Service Strategy -- Service Design -- Service Transition -- Service Operation -- Continual Service Improvement. | |
| 520 | _anone | ||
| 650 | 0 | _aComputer science. | |
| 650 | 0 | _aInformation Systems. | |
| 650 | 0 | _aIndustrial management. | |
| 650 | 1 | 4 | _aComputer Science. |
| 650 | 2 | 4 | _aModels and Principles. |
| 650 | 2 | 4 | _aManagement of Computing and Information Systems. |
| 650 | 2 | 4 | _aInnovation/Technology Management. |
| 650 | 2 | 4 | _aManagement/Business for Professionals. |
| 710 | 2 | _aSpringerLink (Online service) | |
| 773 | 0 | _tSpringer eBooks | |
| 776 | 0 | 8 |
_iPrinted edition: _z9781461438960 |
| 830 | 0 |
_aSpringerBriefs in Computer Science, _x2191-5768 |
|
| 856 | 4 | 0 | _uhttp://dx.doi.org/10.1007/978-1-4614-3897-7 |
| 912 | _aZDB-2-SCS | ||
| 999 |
_c101459 _d101459 |
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