Business Process Management Workshops BPM 2008 International Workshops, Milano, Italy, September 1-4, 2008. Revised Papers - Ardagna, Danilo; Mecella, Massimo; Yang, Jian.; SpringerLink (Online service) (Berlin, Heidelberg : Springer Berlin Heidelberg, 2009)
Keywords: Economics; Software engineering; Information systems; Management information systems; Economics/Management Science; Business Information Systems; Information Systems Applications (incl.Internet).; Software Engineering; Computer Appl. in Administrative Data Processing