Management by Measurement Designing Key Indicators and Performance Measurement Systems - Franceschini, Fiorenzo; Galetto, Maurizio; Maisano, Domenico; SpringerLink (Online service) (Berlin, Heidelberg : Springer Berlin Heidelberg, 2007)
Keywords: Economics; System safety; Business planning; Management information systems; Economics/Management Science; Organization/Planning.; Operations Research/Decision Theory; Business Information Systems; Quality Control, Reliability, Safety and Risk