Service Level Agreements for Cloud Computing - Wieder, Philipp; Butler, Joe M.; Theilmann, Wolfgang; Yahyapour, Ramin; SpringerLink (Online service) (New York, NY : Springer New York, 2011)
Keywords: Computer science; Computer Communication Networks; Information systems; Database management; Information storage and retrieval systems; Management information systems; Computer Science; Computer Communication Networks; Business Information Systems; Database Management; Information Storage and Retrieval; Information Systems and Communication Service