Workplace communication : process and product - Gerson, Sharon J., 1948-; Gerson, Steven M., 1948- (Upper Saddle River, N.J. : Pearson Prentice Hall, 2007)
Includes bibliographical references (p. 322-325) and index.
Keywords: English language -- Business English; English language -- Technical English; Business writing -- Problems, exercises, etc; Technical writing -- Problems, exercises, etc; Business communication -- Problems, exercises, etc; Commercial correspondence -- Problems, exercises, etc; Oral communication -- Problems, exercises, etc