Service Design and Delivery [electronic resource] / edited by Mairi Macintyre, Glenn Parry, Jannis Angelis.
By: Macintyre, Mairi.
Contributor(s): Parry, Glenn | Angelis, Jannis | SpringerLink (Online service).
Material type:
BookSeries: Service Science: Research and Innovations in the Service Economy.Publisher: Boston, MA : Springer US, 2011Description: digital.ISBN: 9781441983213.Subject(s): Computer science | Information Systems | Industrial management | Management information systems | Computer Science | Management of Computing and Information Systems | Management/Business for Professionals | Operations Research/Decision Theory | Business Information SystemsDDC classification: 005.74 Online resources: Click here to access online
In:
Springer eBooks
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