Customer service : a practical approach / Elaine K. Harris.
By: Harris, Elaine K
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Material type: 
BookPublisher: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007Edition: 4th ed.Description: xvii, 169 p. : ill. ; 26 cm.ISBN: 0131989375 (alk. paper).Subject(s): Customer servicesDDC classification: 658.8/12 Online resources: Table of contents only
| Item type | Current location | Collection | Call number | Status | Notes | Date due | Item holds |
|---|---|---|---|---|---|---|---|
Short-Loan Days
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General Stacks | Non-fiction | HF5415.5.h2897 2006 (Browse shelf) | Available | WK |
Total holds: 0
Includes index.
Includes bibliographical references and index.
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