The satisfied customer / Winners and losers in the battle for buyer preference
By: Fornell, Claes
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Material type: 
BookPublisher: NY Palgrave Macmillan c2007
| Item type | Current location | Call number | Status | Notes | Date due | Item holds |
|---|---|---|---|---|---|---|
General Circulation Books
|
HF4999 .F67 2007 (Browse shelf) | Available | BKO |
Total holds: 0
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