Communication skills in pharmacy practice : a practical guide for students and practitioners / [edited by] Robert S. Beardsley, Carole L. Kimberlin, William N. Tindall.
Contributor(s): Beardsley, Robert S
| Kimberlin, Carole L | Tindall, William N.
Material type: 
BookPublisher: Philadelphia : Wolters Kluwer/Lippincott Williams & Wilkins, c2007Edition: 5th ed.Description: xxii, 242 p. : ill. ; 22 cm.ISBN: 0781765986 (pbk.); 9780781765985 (pbk.).Subject(s): Communication in pharmacy | Pharmacist and patient | Communication | Pharmacists | Professional-Patient RelationsDDC classification: 615/.1 Online resources: Table of contents only | Publisher description | Item type | Current location | Call number | Status | Notes | Date due | Item holds |
|---|---|---|---|---|---|---|
General Circulation Books
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RS56 .C65 2007 (Browse shelf) | Available | S.O |
Includes bibliographical references and index.
Patient-centered communication in pharmacy practice -- Principles and elements of interpersonal communication -- Nonverbal communication -- Barriers to communication -- Listening and empathic responding -- Assertiveness -- Interviewing and assessment -- Helping patients manage therapeutic regimens -- Medication safety and communication skills -- Strategies to meet specific needs -- Communicating with children about medicines -- Communication skills and interprofessional collaboration -- Electronic communication in health care -- Ethical behavior when communicating with patients.
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