Customer Friendly/The Organizational Architecture of Service James T. Ziegenfuss Book
By: Ziegenfuss James T
.
Material type:
BookPublisher: Lanham University Press of America 2007Description: ix,236p 22cm.ISBN: 13:978-0-7618-3752-7.
| Item type | Current location | Collection | Call number | Status | Notes | Date due | Item holds |
|---|---|---|---|---|---|---|---|
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Non-fiction | HF5415.5 .Z54 2007 (Browse shelf) | Available | MK |
Total holds: 0
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