Evaluations of Process Modeling Grammars [electronic resource] : Ontological, Qualitative and Quantitative Analyses Using the Example of BPMN / by Jan Recker.
By: Recker, Jan [author.].
Contributor(s): SpringerLink (Online service).
Material type:
BookSeries: Lecture Notes in Business Information Processing: 71Publisher: Berlin, Heidelberg : Springer Berlin Heidelberg, 2011Description: XXII, 199p. online resource.Content type: text Media type: computer Carrier type: online resourceISBN: 9783642183607.Subject(s): Economics | Information systems | Technology | Management information systems | Economics/Management Science | Business Information Systems | Computer Appl. in Administrative Data Processing | Information Systems Applications (incl.Internet) | Technology ManagementDDC classification: 650 Online resources: Click here to access online
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Springer eBooksSummary: Business processes have emerged as a well-respected variable in the design of successful corporations. However, unlike other key managerial variables, such as products and services, customers and employees, physical or digital assets, the conceptualization and management of business processes are in many respects in their infancy. In this book, Jan Recker investigates the notion of quality of business process modeling grammars. His evaluation is based on an ontological-, qualitative-, and quantitative analysis, applied to BPMN, a widely-used business process modeling grammar. His results reveal the ontological shortcomings of BPMN and how these manifest themselves in actual process modeling practice, as well as how they influence the usage behavior of modeling practitioners. More generally, his book constitutes a landmark for empirical technology assessment, analyzing the way in which design flaws in technology influence usage behavior.
Business processes have emerged as a well-respected variable in the design of successful corporations. However, unlike other key managerial variables, such as products and services, customers and employees, physical or digital assets, the conceptualization and management of business processes are in many respects in their infancy. In this book, Jan Recker investigates the notion of quality of business process modeling grammars. His evaluation is based on an ontological-, qualitative-, and quantitative analysis, applied to BPMN, a widely-used business process modeling grammar. His results reveal the ontological shortcomings of BPMN and how these manifest themselves in actual process modeling practice, as well as how they influence the usage behavior of modeling practitioners. More generally, his book constitutes a landmark for empirical technology assessment, analyzing the way in which design flaws in technology influence usage behavior.
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