Exploring Services Science (Record no. 97851)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 05453nam a22005655i 4500 |
| 001 - CONTROL NUMBER | |
| control field | 978-3-642-36356-6 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | DE-He213 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20140220082904.0 |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
| fixed length control field | cr nn 008mamaa |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 130202s2013 gw | s |||| 0|eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9783642363566 |
| -- | 978-3-642-36356-6 |
| 024 7# - OTHER STANDARD IDENTIFIER | |
| Standard number or code | 10.1007/978-3-642-36356-6 |
| Source of number or code | doi |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF54.5-54.56 |
| 072 #7 - SUBJECT CATEGORY CODE | |
| Subject category code | KJQ |
| Source | bicssc |
| 072 #7 - SUBJECT CATEGORY CODE | |
| Subject category code | UF |
| Source | bicssc |
| 072 #7 - SUBJECT CATEGORY CODE | |
| Subject category code | BUS083000 |
| Source | bisacsh |
| 072 #7 - SUBJECT CATEGORY CODE | |
| Subject category code | COM039000 |
| Source | bisacsh |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 650 |
| Edition number | 23 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Falcão e Cunha, João. |
| Relator term | editor. |
| 245 10 - TITLE STATEMENT | |
| Title | Exploring Services Science |
| Medium | [electronic resource] : |
| Remainder of title | 4th International Conference, IESS 2013, Porto, Portugal, February 7-8, 2013. Proceedings / |
| Statement of responsibility, etc | edited by João Falcão e Cunha, Mehdi Snene, Henriqueta Nóvoa. |
| 264 #1 - | |
| -- | Berlin, Heidelberg : |
| -- | Springer Berlin Heidelberg : |
| -- | Imprint: Springer, |
| -- | 2013. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | XII, 343 p. 76 illus. |
| Other physical details | online resource. |
| 336 ## - | |
| -- | text |
| -- | txt |
| -- | rdacontent |
| 337 ## - | |
| -- | computer |
| -- | c |
| -- | rdamedia |
| 338 ## - | |
| -- | online resource |
| -- | cr |
| -- | rdacarrier |
| 347 ## - | |
| -- | text file |
| -- | |
| -- | rda |
| 490 1# - SERIES STATEMENT | |
| Series statement | Lecture Notes in Business Information Processing, |
| International Standard Serial Number | 1865-1348 ; |
| Volume number/sequential designation | 143 |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Strategic Reorientation and Influences on Business-IT Alignment: Case Study of a Luxembourgish Financial Services Provider -- A Service Oriented Simulation Architecture for Intelligent Building Management -- Capabilities in Systems Engineering: An Overview -- Applying the Lead User Method for Designing e-Services – Practical Techniques and Experiences -- Theory of Constraints in the Service Sector: Characterization for Banking and Analysis of the Factors Involved in Its Adoption -- Service Innovation Analytics: Towards an Approach for Validating Frameworks for Service Innovation Capabilities via Text Mining -- Modeling ITIL Business Motivation Model in ArchiMate -- Service Science: A Service System Design Science Research Method? -- Modeling Service Relationships for Service Networks -- Evaluating the IT Strategic Plan for the Public Administration in Portugal -- Open Semantic Service Networks: Modeling and Analysis -- Ontological Representation and Governance of Business Semantics in Compliant Service Networks -- Simulation-Based Quantification of Business Impacts Caused by Service Incidents -- IT Governance Mechanisms: A Literature Review -- A Model-Driven Environment for Service Design, Simulation and Prototyping -- Towards a Taxonomy of Service Design Methods and Tools -- A Survey of Tool Support for the Animation of IT Services Process Models Execution -- Factors Influencing the Internationalization of Services Firms: The Case of Design, Engineering and Architecture Consulting Firms -- A Proposal for a Mobile Ticketing Solution for Metropolitan Area of Oporto Public Transport -- Benchmarking as a Development Tool in Healthcare -- Towards an Ontology and Modeling Approach for Service Science -- Extended DEMO-Based SLAs to Specify Customers’ Expectations -- Exploring the Drivers of E-Commerce through the Application of Structural Equation Modeling -- A Model for Open, On-Demand, Collaborative Education for Service Science -- Factors Influencing Purchase Intention of Private Label Products: The Case of Smartphones -- Media Sharing in Situated Displays: Service Design Lessons from Existing Practices with Paper Leaflets -- Towards a Personal Relationship-Based Assignment of Client Representatives to Accounts -- Future Deployment of Technology in Healthcare Services - A Delphi Approach. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the services industry and its economy. This book contains the refereed proceedings of the 4th International Conference on Exploring Services Science (IESS), held in Porto, Portugal, in February 2013. This year, the conference theme was Enhancing Service System Fundamentals and Experiences, chosen to address the current need to explore enhanced methods, approaches, and techniques for a more sustainable and comprehensive economy and society. The 19 full and 9 short papers accepted for IESS were selected from 78 submissions and presented ideas and results related to innovation, services discovery, services engineering, and services management, as well as the application of services in information technology, business, healthcare, and transportation. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Economics. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Software engineering. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Information storage and retrieval systems. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Information systems. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Management information systems. |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Economics/Management Science. |
| 650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Business Information Systems. |
| 650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Information Systems Applications (incl. Internet). |
| 650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Information Storage and Retrieval. |
| 650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Software Engineering. |
| 650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Computer Appl. in Administrative Data Processing. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Snene, Mehdi. |
| Relator term | editor. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Nóvoa, Henriqueta. |
| Relator term | editor. |
| 710 2# - ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | SpringerLink (Online service) |
| 773 0# - HOST ITEM ENTRY | |
| Title | Springer eBooks |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY | |
| Display text | Printed edition: |
| International Standard Book Number | 9783642363559 |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE | |
| Uniform title | Lecture Notes in Business Information Processing, |
| -- | 1865-1348 ; |
| Volume number/sequential designation | 143 |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | http://dx.doi.org/10.1007/978-3-642-36356-6 |
| 912 ## - | |
| -- | ZDB-2-SCS |
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